At PractiKal, your privacy is our priority. This Privacy Policy explains how we handle your personal data and outlines your rights in accordance with the General Data Protection Regulation (GDPR). By using our services, you agree to the practices described here.
1. What Data We Collect
We collect personal data to provide and improve our services. The types of information we collect may include:
- Personal information: such as your name, email address, phone number, and job title.
- Professional information: including your company, industry, and role.
- Technical information: like your IP address, browser type, and information about how you interact with our website.
- Service usage data: data on how you use our services, including test results if you participate in assessments.
2. How We Use Your Data
We process your data for the following purposes:
- To deliver our services: including the administration of software assessments and other hiring solutions.
- Customer support: to respond to your inquiries and troubleshoot any issues.
- Communications: to send newsletters, updates, or promotional materials if you have opted in.
- Improving our services: using feedback and analytics to refine our offerings and enhance user experience.
- Security and compliance: to ensure our platform remains secure and operates within legal frameworks.
3. Legal Grounds for Data Processing
We process your personal data under several legal bases, including:
- Consent: when you’ve provided your explicit consent, such as for marketing communications.
- Contractual necessity: where data is required to fulfill a contract, like providing our services.
- Legal obligations: where we must comply with legal regulations.
- Legitimate interests: such as improving our services, provided these interests do not override your rights.
4. Data Retention
We retain personal data for as long as it is necessary to fulfill the purposes for which it was collected, or as required by law. Once the data is no longer needed, it is securely deleted or anonymized.
- Service data: kept as long as your account remains active or as required by law.
- Marketing data: retained until you opt out of communications.
- Technical data: stored for a reasonable time to enhance security and track usage trends.
5. Sharing Your Data
We do not sell or rent your personal data. However, we may share it with:
- Service providers: trusted third parties that help us deliver and improve our services (e.g., cloud hosting providers, analytics platforms).
- Legal authorities: when necessary to comply with legal obligations or enforce our rights.
- Business transfers: if we are involved in a merger or acquisition, your data may be transferred to the new owner.
6. Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to access: You can request details of the personal data we hold about you.
- Right to rectification: You can ask us to correct any inaccurate or incomplete information.
- Right to erasure: You can request deletion of your data under certain circumstances.
- Right to restrict processing: You can ask us to limit how your data is processed in specific situations.
- Right to object: You can object to the processing of your data, particularly for direct marketing purposes.
- Right to data portability: You can request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, contact us at [your contact email]. We will respond within one month of receiving your request.
7. Keeping Your Data Secure
We take the security of your personal data seriously and employ measures to protect it, such as:
- Encryption: We use encryption to protect sensitive data both during transmission and at rest.
- Access controls: We restrict access to your data to authorized personnel who need it to perform their duties.
- Regular monitoring: We regularly review our security practices and update them to keep your data safe.
8. Use of Cookies
We use cookies to enhance your experience on our website, track usage, and provide personalized content. Cookies are small files stored on your device that collect information about your browsing behavior.
Types of Cookies
- Session cookies: These are temporary and are deleted when you close your browser.
- Persistent cookies: These remain on your device until they expire or you delete them.
- Third-party cookies: Set by external services like analytics providers to track performance or ad delivery.
Cookie Usage
We use cookies to:
- Personalize your experience on our website.
- Understand how visitors use our platform to improve its performance.
- Deliver relevant advertising and track its effectiveness.
Managing Cookies
You can manage or disable cookies in your browser settings. Disabling cookies may affect some functionalities of the website.
9. International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or similar mechanisms, to protect your data in line with GDPR requirements.
10. Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make significant changes, we will notify you via email or by posting the new policy on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.
11. Contact Information
If you have any questions or concerns about this policy or how we handle your data, please contact us at:
Email: info@practikal.io
Address: Paradigm House, Dundrum Office Park,
Dundrum, Dublin 14,
Ireland
